Welcome to PAN Agency! By accessing or using our website (https://panagency.in/), you agree to comply with and be bound by the following terms and conditions, which together with our privacy policy govern your relationship with PAN Agency regarding this website and the services we provide.

 1. Acceptance of Terms
By using this website and our services, you agree to these terms and conditions. If you do not agree to these terms, you must not access or use the website.

2. Services Provided
PAN Agency offers services related to:
- PAN card applications and related support.
- Recharge services for mobile, DTH, and other utilities.
- Distribution of retailer, distributor, and super distributor IDs for accessing our platform and services.

3. User Eligibility
You must be at least 18 years old or have legal permission from a guardian to use our services. By registering, you confirm that all information provided is true and accurate.

 4. Retailer, Distributor, and Super Distributor Accounts
We offer account creation and access levels for retailers, distributors, and super distributors. Each user type comes with specific permissions and responsibilities:

4.1 Retailers
- Can access and use the platform to perform recharges and PAN card applications on behalf of customers.
- Responsible for ensuring correct customer details and compliance with applicable regulations.

4.2 Distributors
- Can create retailer accounts and manage them.
- Responsible for overseeing the activities of their registered retailers and ensuring compliance with service terms.

 4.3 Super Distributors
- Have the ability to create both distributor and retailer accounts.
- Are responsible for managing and monitoring the activities of their distributors and retailers.

 5. Account Registration and Responsibilities
To use our services, you must register for an account as a retailer, distributor, or super distributor. You are responsible for maintaining the confidentiality of your account credentials. PAN Agency is not liable for any unauthorized access to or use of your account due to your negligence.

6. Document Submission and Accuracy
For PAN card applications, you are required to submit accurate and complete documents. You are solely responsible for ensuring the correctness of the information provided. PAN Agency will not be held responsible for rejections or delays caused by incomplete or inaccurate documentation.

7. Processing Time for PAN Applications
Once a PAN application is submitted, it typically takes 15-20 business days for processing. Please note that this timeframe is subject to government processing and may vary.

 8. Recharge Services
Our recharge services allow registered users to process recharges for mobile, DTH, and other utilities. PAN Agency is not responsible for any errors or delays in processing caused by incorrect details provided by the user.

9. Payments and Account Balances
Users are required to maintain sufficient balances in their accounts to perform recharges and PAN card applications. PAN Agency is not responsible for any failed transactions due to insufficient balance or technical issues outside of our control.

10. Limitation of Liability
PAN Agency is not liable for any direct or indirect losses, damages, or delays arising from the use or inability to use our services, including but not limited to errors in recharge processing, incorrect documentation, or third-party issues.

11. Account Suspension or Termination
PAN Agency reserves the right to suspend or terminate any account without prior notice if we believe that there has been a breach of these terms, misuse of the services, or fraudulent activities.

12. Changes to Terms
We reserve the right to modify or update these terms at any time. Any changes will be effective immediately upon posting on this page. You are responsible for regularly reviewing the terms for updates.

13. Privacy Policy
Our privacy policy governs how we collect, use, and protect your personal data. By using our services, you agree to the collection and use of information in accordance with the privacy policy.

14. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with the use of the website will be subject to the exclusive jurisdiction of the courts in Nashik.

15. Contact Us
For any questions regarding these terms or our services, you can contact us at:
- Email: jopaleumesh@gmail.com
- Phone: +91 7020298421
- Address: At Jamale Wani Post Bordaiwat Tal Kalwan Dist Nashik